CAREERS

The Sales Specialist for TNW will be responsible for supporting sales development processes and assisting in the achievement of sales goals for TNW Railroads and Logistics. This position will provide frontline interface with our customers; execute and support sales department processes; construct and report on market research reports relevant to current and potential service offerings, and build customer relationships which align with TNW’s strategic goals. Strong communication, ownership, and people skills are a must.

The Sales Specialist must be an entrepreneurial self-starter who embodies our core values of Integrity, Servant Leadership, Quality, and Safety. We are looking for a teammate who will not only drive results but also bond cohesively with our Dallas office environment, contributing to a positive, collaborative, and high-integrity culture.

The position will report to the Director of Sales who will provide collaboration and resources necessary to align efforts and support sales growth.

Reporting Location: TNW Corporate Office in Dallas, Texas

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or genetic information.

• Utilize current digital tools effectively (Microsoft Teams and Office, CRM and others) for successful customer engagement, onboarding and account maintenance

• Maintain detailed and organized files, contract data and information systems, including utilization of Customer Relationship Management Software

• Execute inside sales processes to productively support accounts for Railroads and Logistics

• Implement production, productivity, quality, and customer-service standards that have been established (key performance indicators)

• Perform market research to identify opportunities by focusing on consumer requirements; defining markets, analyzing competitors’ share, and outlining their strengths and weaknesses; forecast projected business; and recommend market share growth goals

• Adapt to business and economic change of TNW and its customers to enable continued revenue growth

• Attend and present in meetings with sales team

• Develop and maintain account planning template for Railroads and Logistics

• Attend regional, annual and customer meetings regarding logistics business and railroad industries

• Sustain rapport with key accounts by making periodic calls, visits, exploring their needs, and identifying new opportunities. Handle daily tactical requests and escalated service concerns.

• Coordinate and collaborate with various departments to implement new or improve existing railroad or logistics services

• Prepare and present internal reports regarding assigned customer’s business and financial impact to the company

• Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities

• Protect TNW’s value by keeping key data confidential

• Comply with TNW Core Values and alignment with Strategic Pillars

• Minimum of one year’s experience working in a sales role

• Bachelor’s Degree in sales, marketing, business or related field preferred

• Transportation, railroad and/or logistics services industry experience preferred

• Sales experience in a small to mid-sized company preferred

KEY SKILLS:

• Entrepreneurial self-starter looking for ways to drive growth

• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business

• Have developed Excel skills and competency in handling data analytics to aid sales and forecasting

• Ability to learn new technologies and willingness to communicate using each customer’s preferred communication channel: digital, virtual or in-person

• Ability to be a hands-on team player

• Unwavering integrity and ethics

• Ability to engage multiple stakeholders to problem solve

• Demonstrate proven decision-making skills and solid judgment

• Strong customer service and interpersonal communication skills, including tact and diplomacy

• Efficient time management skills and detail oriented

• Be self-directed, detail-oriented, and able to multitask

• Ability to analyze reports and data

• Positive attitude, strong work ethic, and passion for managing projects to conclusion on time.

• Possess strong organization and time management skills

• Proficient in Outlook, Word, Excel, PowerPoint, creating spreadsheets and presentations

Licenses and Certifications:

• Current driver’s license with clear driving record and no restrictions. Must have the ability to operate company vehicles, rent vehicles, and the ability to drive long distances

Availability:

• Full-time position

• Must be able to travel – 10%-15%

• Work is mainly performed in an office environment and in the field. Travel to company properties, customers, trade shows, trade organizations, and vendor sites may be required. Travel will be in and out of state and involve driving and flying.

• Occasional work in outdoor operations environment

• Walking, standing, sitting, and balancing are frequent activities

• Lifting and carrying normal office items

REQUIREMENTS:

• Safety equipment and personal protective equipment must be worn when and where needed

• Willing to submit to pre-employment background verification

• Willing to submit to pre-employment drug test and physical

The duties, responsibilities and qualifications in this posting are representative categories to be used by an applicant in deciding whether to apply for the position. These general guidelines do not constitute an exhaustive list of qualifications or essential functions of the position.

WE HIRE VETERANS